Nanook
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Exchange Account Errors on iOS and iPadOS
Legacy configurations for UA Mail on Apple devices used the 'Microsoft Exchange' account option-- because these are actually Google accounts, in Google's security policies are causing them to expire. Your device may prompt you repeatedly for a password. This issue is resolved by deleting the account from your 'Mail Accounts' in the 'Settings' app and adding it again with the 'Google' option. No email data will be lost in this deletion.Please contact the helpdesk if you need any assistance with this!
Technology Services
News & Announcements
Apr 23
As of May 11, 2025, Zoom Scheduler will be made available to all UA Zoom users. Users will be able to creating a booking schedule and reserve appointments with users, even users outside of the UA system.
Apr 18
The Nanook Technology Services Service Desk is excited to announce that we're starting a newsletter to keep subscribers up-to-date on changes regarding UA computer accounts and services!
Mar 26
The University of Alaska will be ending access to Google Photos within its Google Workspace accounts on May 31, 2025, and users of Google Photos will need to find alternative storage methods by this date. This does not affect photos stored in Google Drive.
Popular Services
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IT Resources
Security tools, practices, policies, and information
- Data Security
UA IT News
June 06, 2025
As part of ongoing efforts to manage digital storage, OIT officially ended access to Google Photos within UA Google Workspace as planned on May 31, 2025. This move aligns with UA's broader strategy to comply with Google's updated storage policies and to mitigate escalating storage costs.
June 06, 2025
This May, the Advanced Security Awareness Program (ASAP) continued to make strides in strengthening cybersecurity awareness at the University of Alaska with the help of its participants across the state.
Current System Status
Planned Outages
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